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Privacy Policy

At White Camel, we are committed to respecting and protecting the privacy of every guest who interacts with our website, books a tour, or contacts us directly. This Privacy Policy explains how we collect, use, store, and share your personal information, and the steps we take to keep it safe.

By using our services or accessing our website, you agree to the terms outlined below.

1. Information We Collect

 

We collect information to provide better services, complete your bookings, and enhance your experience. Information may be collected when you fill out forms, contact us, browse our website, or book a tour.

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Personal Information we may collect includes:

  • Full name

  • Contact details (email address, phone number, WhatsApp)

  • Hotel or accommodation location (for pickup)

  • Nationality and group size

  • Payment details (via secure third-party processors)

 

Automatically Collected Information may include:

  • Device information (IP address, browser type, device model)

  • Pages viewed, time spent, and clicks on our website

  • Cookies and analytics data for performance and marketing

2. How We Use Your Information

 

We use your information strictly for service-related purposes, including:

  • Booking confirmations and customer service communication

  • Tour customization and hotel pickup coordination

  • Processing payments securely through third-party gateways

  • Marketing (only if you opt-in to updates or offers)

  • Compliance with applicable laws or tourism regulations

3. How We Protect Your Data

 

Your privacy is our priority. We take all reasonable technical and organizational measures to secure your personal data, including:

  • Encrypted connections (SSL) for website transactions

  • Limited access to sensitive data among staff

  • Secure third-party payment platforms (e.g., Stripe, PayPal)

  • Regular reviews of data handling procedures

4. Sharing Your Data

 

We only share your data in the following situations:

  • With trusted third-party partners who assist in booking or payment

  • With local tour staff and drivers (for pickups, safety, or personalization)

  • When required by law or in response to legal authorities

 

We never sell or rent your data for advertising or other commercial gain.

5. Your Rights

 

You have the right to:

  • Access the personal information we hold about you

  • Request corrections to inaccurate information

  • Request deletion of your data (unless needed for service or legal reasons)

  • Withdraw consent to marketing communications at any time

 

To exercise these rights, contact us at:
[Insert business email]

6. Cookies & Tracking

 

Our website uses cookies to improve functionality and personalize your experience. You can control or disable cookies via your browser settings. Disabling cookies may affect certain features of the site.

Questions or Concerns?

 

If you have any questions about our privacy practices or need assistance with your data, please don’t hesitate to contact us.

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